Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of Infinity AI, a software-as-a-service real estate automation and artificial intelligence platform (the "Service") operated by 3A Capital Group, LLC d/b/a Infinity Technologies, a Texas limited liability company ("Infinity AI," "we," "us," or "our"). The Service is built on and delivered through the GoHighLevel platform.

By creating an account, subscribing, or otherwise accessing or using the Service, you ("you," "your," "Subscriber," or "Customer") agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Description of the Service

Infinity AI provides software tools and AI-powered features for real estate professionals, including but not limited to: automated lead engagement, conversational AI (chat, SMS, and email assistants), appointment booking, pipeline and workflow automation, content generation, and related real estate marketing and customer-relationship tools.

The Service is delivered through and depends on the GoHighLevel platform and may rely on additional third-party providers (for example, AI/large language model providers, messaging carriers, and email delivery services). We may add, modify, or remove features at any time.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a business or organization, you represent that you are authorized to bind that entity to these Terms.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at [email protected] of any unauthorized use. You agree to provide accurate, current, and complete information and to keep it updated.

3. Subscriptions, Billing & Payment

3.1 Fees. Access to the Service requires a paid subscription at the rates and billing cycle presented at signup or in your order form. All fees are stated in U.S. dollars unless otherwise noted.

3.2 Recurring Billing. Subscriptions automatically renew at the end of each billing cycle (monthly or annual, as selected) unless cancelled before the renewal date. By subscribing, you authorize us to charge your payment method on a recurring basis.

3.3 Price Changes. We may change pricing at any time. We will provide reasonable advance notice of changes affecting your current plan, effective at your next renewal.

3.4 Taxes. You are responsible for any applicable sales, use, or similar taxes.

3.5 Usage-Based Costs. Certain features (such as AI usage, SMS/email volume, or phone usage) may incur additional or pass-through charges based on consumption. You are responsible for these costs.

3.6 No Refunds. Except where required by law, all fees are non-refundable, including for partial billing periods or unused features.

3.7 Failed Payments. If a payment fails, we may suspend or terminate your access until amounts owed are paid.

4. Cancellation & Termination

You may cancel your subscription at any time through your account or by contacting [email protected]. Cancellation takes effect at the end of the current billing cycle, and you will retain access through that date.

We may suspend or terminate your access at any time, with or without notice, for any violation of these Terms, non-payment, suspected fraud or abuse, or conduct that risks harm to us, other users, or third parties.

Upon termination, your right to use the Service ends immediately. We may delete your data after a reasonable retention period. Sections of these Terms that by their nature should survive termination (including payment obligations, disclaimers, limitations of liability, and indemnification) will survive.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful, deceptive, or fraudulent purpose.

Send messages or content that violate any applicable law, including anti-spam, telemarketing, and consumer protection laws.

Send unsolicited communications to recipients who have not provided required consent.

Upload or transmit malware, or attempt to disrupt, reverse engineer, scrape, or gain unauthorized access to the Service or its underlying systems.

Resell, sublicense, or white-label the Service except as expressly authorized in writing.

Use the Service to harass, defame, discriminate against, or harm others.

We may monitor usage to enforce these Terms and may remove content or restrict activity that we believe violates them.

6. AI-Generated Content — Important Disclaimers

6.1 AI Outputs May Be Inaccurate. The Service uses artificial intelligence to generate text, responses, recommendations, and other content ("AI Output"). AI Output may be inaccurate, incomplete, outdated, or inappropriate for a given situation. AI can produce errors or "hallucinations." You are solely responsible for reviewing, verifying, and approving any AI Output before relying on it or sending it to consumers, clients, or prospects.

6.2 Not Professional Advice. AI Output does not constitute legal, financial, tax, real estate brokerage, lending, appraisal, or other professional advice. You should obtain independent professional advice where appropriate.

6.3 Your Responsibility for Communications. You are responsible for all content that the Service sends on your behalf, including AI-generated messages, and for ensuring such content is accurate, lawful, non-discriminatory, and properly disclosed where required.

6.4 AI Disclosure. You are responsible for complying with any laws requiring disclosure that a consumer is interacting with an automated or AI system.

7. Real Estate Compliance — Your Responsibility

7.1 Licensing. You represent that you hold all real estate licenses and registrations required for your activities. We do not act as a real estate broker, agent, lender, or appraiser, and the Service does not perform licensed real estate activities on your behalf.

7.2 Fair Housing & Advertising. You are solely responsible for ensuring all content, targeting, and communications comply with the Fair Housing Act, state and local fair housing and advertising laws, and any applicable brokerage and MLS rules, including required disclosures and brokerage identification.

7.3 Property & Market Data. Any property, pricing, incentive, or market information generated or surfaced by the Service may be inaccurate or out of date. You must independently verify all such information before using or sharing it.

8. Messaging Compliance (SMS, Email & Calls) — Your Responsibility

The Service may enable you to send SMS/text messages, emails, and other communications. You are solely responsible for compliance with all applicable communications laws, including but not limited to the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, 10DLC carrier registration and messaging requirements, state telemarketing laws, and any do-not-call and consent requirements.

You represent and warrant that:

You have obtained all required consent (including prior express written consent where applicable) before sending messages to any recipient.

You maintain accurate records of consent and honor opt-out and unsubscribe requests promptly.

You will register and use messaging campaigns in accordance with applicable carrier (10DLC) and platform requirements.

You agree to indemnify us for any claims arising from your messaging practices. We may suspend messaging functionality if we believe your use creates compliance or deliverability risk.

9. Third-Party Platforms & Services

9.1 GoHighLevel. The Service operates on and through the GoHighLevel platform. Your use of GoHighLevel is also subject to GoHighLevel's own terms of service and privacy policy. We are not responsible for the availability, performance, or actions of GoHighLevel.

9.2 Other Third Parties. The Service may integrate with or depend on third-party providers (AI/LLM providers, telephony and messaging carriers, email senders, payment processors, and others). We do not control these providers and are not responsible for their acts, omissions, outages, or terms. Your use of integrated third-party services is governed by their respective terms.

10. Customer Data & Privacy

10.1 Your Data. "Customer Data" means data, content, and information you or your contacts submit to or generate through the Service. As between you and us, you retain ownership of your Customer Data.

10.2 License to Us. You grant us a non-exclusive, worldwide license to host, process, transmit, and display Customer Data as necessary to provide and improve the Service and as permitted by our Privacy Policy.

10.3 Your Obligations. You are responsible for the legality of your Customer Data and for providing all notices and obtaining all consents required to collect and process the personal information of your contacts (including consumers and leads).

10.4 Privacy Policy. Our collection and use of personal information is described in our Privacy Policy at https://infinityai.app/privacy-policy, which is incorporated by reference.

10.5 Security. We implement reasonable measures to protect the Service, but no system is completely secure, and we do not guarantee absolute security.

11. Intellectual Property

The Service, including all software, features, designs, templates, workflows, branding, and the "Infinity AI" name and marks, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service during your active subscription, solely for your internal business purposes and subject to these Terms.

You receive no ownership rights in the Service. You may not copy, modify, distribute, sell, lease, or create derivative works from any part of the Service except as expressly permitted.

License Restrictions. Except as expressly authorized by us in writing, you will not, and will not permit or assist any third party to:

Copy, clone, reproduce, recreate, replicate, or imitate the Service or any of its features, functionality, workflows, prompts, configurations, or user interface, in whole or in part;

Resell, redistribute, rent, lease, lend, sublicense, white-label, host, or otherwise commercially exploit or make the Service available to any third party;

Reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive the source code, underlying structure, models, or algorithms of the Service, except to the limited extent applicable law expressly permits despite this restriction;

Use the Service, or any information or know-how obtained from it, to build, train, or develop a competing or substantially similar product or service;

Circumvent, disable, or interfere with any license, security, access, usage-metering, or rate-limiting controls;

Share, transfer, or provide access to your account or credentials to any unauthorized person, or exceed the seats, usage, or scope authorized by your subscription;

Remove, obscure, or alter any copyright, trademark, or other proprietary notices.

Any unauthorized copying, reselling, recreation, distribution, or piracy of the Service is a material breach of these Terms and an infringement of our intellectual property rights. We may immediately suspend or terminate your access and pursue all available legal and equitable remedies, including injunctive relief and recovery of damages and attorneys' fees.

12. Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free right to use and incorporate that feedback without obligation or compensation to you.

13. Disclaimers of Warranties

THE SERVICE AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT AI OUTPUT WILL BE ACCURATE, RELIABLE, OR FIT FOR ANY PURPOSE. WE MAKE NO GUARANTEE OF ANY SPECIFIC RESULTS, LEADS, SALES, OR REVENUE FROM USE OF THE SERVICE.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless 3A Capital Group, LLC d/b/a Infinity Technologies, its owners, officers, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your Customer Data and content; (c) your messaging, marketing, and communications practices; (d) your violation of these Terms or any law (including TCPA, CAN-SPAM, fair housing, and real estate licensing laws); or (e) your infringement of any third-party rights.

16. Modifications to the Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and provide notice as appropriate. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules.

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Ellis County, Texas, rather than in court, except that either party may seek injunctive relief in court for intellectual property or unauthorized-use claims. You and we waive any right to a jury trial and to participate in a class action. If any portion of this arbitration provision is found unenforceable, or for any claim not subject to arbitration, the state and federal courts located in Ellis County, Texas will have exclusive jurisdiction.

18. General

18.1 Entire Agreement. These Terms, together with any order form and our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

18.2 Severability. If any provision is found unenforceable, the remaining provisions remain in effect.

18.3 No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

18.4 Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

18.5 Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

19. Contact

Questions about these Terms? Contact us at:

3A Capital Group, LLC d/b/a Infinity Technologies Dallas, Texas, United States [email protected] +1 855-525-0757